SEPTEMBER 2024 UPDATE: WE ONLY DISPATCH ON SATURDAYS. 

• Shipping times may vary accordingly during busy seasons such as holidays, sales and release nights; dispatching of orders may take from 7-10 business days. We thank you for your patience during these busy times. 

• An Australia Post Tracking number will be e-mailed once order has been dispatched by our team.

• Here in Blush Kids, we post orders through Australia Post’s Standard Postage services. Shipping rates may vary and change depending on brand events / sales.
• We process orders by ORDER NUMBER.

• We are using Australia Post for delivery within Australia, please refer to their Australia Post Delivery Estimator for a more accurate delivery times. Kindly remember to take into account the order processing times prior to dispatch and fulfilment of orders.
• Please note that shipping charges may vary due to promotions and other one-time offers.

Delivery Terms & Conditions 

• Blush Kids AU will not be held liable for missing parcels brought about by Australia Post. Insured parcel is an option at checkout, we strongly recommend having insurance especially for high-value orders. Please check terms of Australia Post prior to ordering.
• All affiliated process with regards to delivery must be communicated between the customer and Australia Post. We are happy to help anytime, kindly contact us through the channels stated in our Contact Us tab.
• ONLY INSURED PARCELS ARE ELIGIBLE FOR REFUND. This refund will be process as soon as Australia Post has deemed the parcel to be LOST.

• If your parcel is not collected in time and it is "returned to sender" to us, another postage cost will be issued to you to resend out this parcel.

• If you make a mistake with your postal address, Blush Kids cannot guarantee any amendments once your order has been confirmed and processed. However, we will try and change it on our end but cannot promise this will be actioned before shipping occurs.

• Blush Kids will not be held responsible for any theft or damage if you provide us with an authority to leave your parcel at an unattended address. All risk in the parcel will remain with you upon delivery and Blush Kids will not offer a replacement or refund for any loss or damage as a result of selecting to leave your parcel without a signature.

• We will do everything we can to ensure your order is delivered in a timely manner, Blush Kids will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

• All parcels are tracked. However,  Blush Kids will not be held liable due to Australia Post's delivery services: missing packages, late delivery, etc. 
• We do not ship to forwarding companies.